IMPORTANT COVID19 (CORONAVIRUS) UPDATE.

 

Further to the Prime Ministers announcement last night (23rd March 2020) our Office is now closed.

 

However, we are still here and still fulfilling any orders through our online shops on eBay & www.eaglepolish.com.  We are also fulfilling all orders from our trade customers who order by email.

 

If you have any queries please do not call as the office landline may not be answered – instead please email sales@eaglepolish.com

 

Although we do not have a shop open to the general public, the family have decided to work from home as much as possible.  We will only be going into the office/warehouse to pack and dispatch any orders or receive deliveries on a rota basis so that only one member of the family is in the office at a time.  This will help minimise the risk to the family, our suppliers, couriers and customers.  Due to this delivery times may be a little slower than normal but we will do our very best to make sure your orders get to you as fast as possible.

 

At home we will be strictly following the Prime Ministers list of restrictions and only going out when necessary, staying at home as much as possible.

 

For the latest updates please follow us on Facebook.

 

Thank you for your patience at this very difficult time – please stay safe and STAY HOME.

 

March 24th, 2020

Posted In: News

Please see below Covid19 updates from our couriers.

Tuffnells is our courier for trade and next day deliveries.
Hermes is our 2-3 day courier service for eBay and webshop customers.

As a result of these announcements from our couriers we have withdrawn the Hermes tracked & signed service.

Follow us on Facebook for the latest updates.

Screenshot 2020-03-19 at 11.19.18

 

Screenshot 2020-03-19 at 11.08.56

 

March 19th, 2020

Posted In: News

Struggling to find hand sanitizer? Try this easy to make recipe at home

 

You’ll need

 

  • Rubbing alcohol (Isopropyl alcohol)
  • Aloe Vera gel
  • Tea Tree essential oil
  • Suitable bottle such as a squeeze bottle

 

How do you do it?

 

  1. Fill your bottle about 70% with the alcohol.
  2. Add a few drops of Tee Tree essential oil. Smells great and has shown to have some antibacterial properties in some studies.  You can use any other essential oil you prefer.
  3. Top up your bottle with the Aloe Vera gel. This will make the solution kinder to your skin.
  4. Replace the cap and give the bottle a really good shake and you’re done. Ideally leave 72 hours for the solution to settle before you use it.

 

The consistency of this solution does vary a little which is why we would suggest a squeeze bottle.  It may not be quite as effective as the shop bought version as the alcohol content can vary a little but a great option when you can’t get hold of any.

March 17th, 2020

Posted In: News

COVID-19 (Coronavirus) Update 16th March 2020

We’re still delivering to our customers, but if you are self-isolating please help us keep our staff & couriers as safe as possible.  Once your order is confirmed on our webshop (eaglepolish.com) please email your order ID, name and preferred safe place to sales@eaglepolish.com so that we can advise our couriers.  For telephone orders please tell us when placing your order and for eBay orders please send us a message with your order or through the site.

There is some scientific evidence which demonstrates that COVID-19 can survive up to 4 hours on cardboard and up to 72 hours on steel & plastic.    Our most popular products are pre-packed and stored in our warehouse at least a week in advance.  As we use a 2-3 day courier service the contents of any parcel we send you should be fine, however we cannot guarantee that the outer packaging has not become contaminated. Please be mindful of this when receiving parcels and wash your hands thoroughly.

We continue to follow all government advice and taken further steps to protect our staff, customers, suppliers and couriers.  Last week we took the difficult decision to ban all face to face meetings indefinitely.  We have also banned handshakes and cheek kiss greetings – we have suggested this be replaced with the traditional Indian Namaste  🙏🏻 greeting.

We are continuing to work hard to keep stock levels high so that we prevent any delays in delivering orders to our customers.  Our no deal Brexit plans from 2019 are serving us well and we are trying to be proactive as possible to stay ahead of the changes across the world.  That said we are starting to experience some supply issues of raw materials for our products.  Many chemical suppliers have declared force majeure and seriously limiting supply – the closing of countries borders will only impact the supply chain further.  We have started to see some massive price increases for some ingredients – hopefully we can mitigate some of this by continuing to keep high stock levels of most products.

This is a very fast-moving situation and will update you further when we have new information.

Please stay safe, don’t take unnecessary risks, wash your hands regularly, be kind to your fellow humans and be mindful of the elderly, vulnerable and poor who cannot afford to buy more than they need.

Thank you for your understanding during these unprecedented times.

March 16th, 2020

Posted In: News

We are proud to be launching our webshop on 9th March 2020 over at www.eaglepolish.com

You will find all of our fantastic Eagle products available to purchase including our Eagle Solid Surface Cleaner.

Follow us on Facebook where we will be announcing when the webshop is live with an exclusive discount code.

 

 

 

March 6th, 2020

Posted In: News

Please check out our videos on our Facebook page and YouTube channel.

The most recent is how to remove scratches from a Corian worksurface using our Eagle Solid Surface Care & Maintenance kit.

If there is an Eagle product you want us to show you how to use or particular surface to clean please get in touch.

February 13th, 2020

Posted In: News

On Tuesday 12th November our servers where it by a major technical issue taking our emails and website offline.  Engineers have been working very hard to resolve the problem.

We are now back up and running, however emails are still very slow coming through to us and engineers continue to work on the problem.  We thank you for your patience and ask that if you need to contact us urgently please call us on 01482 222153 or through our Facebook page.

Thank you.

The Eagle team.

November 14th, 2019

Posted In: News

We have just posted two short how to videos on our YouTube channel and Facebook page.

These videos show how easy it is to remove scratches and permanent marker & ink from Corian and acrylic work surfaces.

If you have any suggestions for future videos or need help with an issue you are experiencing with your surfaces please get in touch.

April 16th, 2019

Posted In: News

After last nights historic defeat for PM May and her government what next?

I don’t think anyone can answer this question yet only time will tell but more importantly how does this affect our business?

As a company we believe that given the current political circumstances a WTO deal looks increasingly likely and all of us at Eagle International Distribution Ltd are preparing for this outcome.  Whilst we do not believe some of the horrific scare stories surrounding a WTO Brexit we are nonetheless planning as best we can to reduce the impact on our company and customers.

Thankfully, our best selling and market leading product Eagle Solid Surface Cleaner and our recently launched Eagle Solid Surface Polish are manufactured in the UK and will continue to be so after Brexit.  We have been advised of slightly increased lead times on some of the ingredients however we have factored this into our buying process and increasing our stock accordingly.

The products that we sell that are sourced from UK businesses but manufactured overseas such as our adhesive guns and microfibre cloths may be impacted slightly.  However, both our suppliers & Eagle are increasing stock levels where possible to minimise any impact.

The road ahead over the next 6 months has the potential to be very bumpy but all we can do is work as hard as possible to ensure there are no major delays in fulfilling our customers orders.

If you have any questions please do get in touch.

January 16th, 2019

Posted In: News

It has been brought to our attention that some retailers, mainly through eBay, are selling private label “Solid Surface Cleaner”

These products are not ours and in most cases just a re-named glass cleaner!  Eagle Solid Surface Cleaner is a registered trademark of Eagle International Distribution Ltd and we do not permit any other stockist, distributor or company to use this name on their products – with or without the Eagle brand.

This is very misleading to all our customers.  To avoid disappointment, please make sure you only order Eagle branded products – don’t accept any substitutes.

November 2nd, 2018

Posted In: News

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